
Resume
Work History
BEST BUY
Responsible for customer interactions including returns, exchanges, trade-ins, recycling, and defective products and repair questions. In addition to partnering with Geek Squad to ensure customer needs are met.
ensuring customers end-to-end needs are meet
provide friendly, fast, and accurate processing for all customer transactions
providing accurate solutions to customers needs at the service desk
help answer questions and resolve customer issues
Operation Drive
Collaborating with a dynamic team to build brand recognition as well as online presence. Contributing ideas to the organization to help improve media output.
Utilize Adobe Suite to create informational videos and photo manipulation
Brainstormed and helped collect ideas to strengthen the brand
Responsible for maintaining their web presence
Bell Helicopter
Worked as a team to create a coherent online and paper catalog in which was presented to a board of executives. Contributed to the marketing team by being collaborative, creative, and positive. Developed strong written and oral communication skills.
Reformatted the Aeronautical Accessories online catalog to create a user-friendly experience.
Utilized Maya to create 3D models of helicopter parts to improve customer satisfaction.
Utilized Adobe Suite to create line art, write code and photo manipulation.
Invited back for the summer of 2014 in October 2013.
Lowe's Stores
Responsible for down-stocking and managing mulch, stone, and pest-control product as well as keeping the plants hydrated.
Responsible for managing and meeting customer expectations in the lawn and garden department.
Acknowledge for having exceptional people skills and meeting customer satisfaction.
Was willing to learn multiple store positions and called on to fill in for others often.
Ensure positive customer experiences while creating visually appealing floral arrangements.
Civic and Community Involvement
Volunteer Chicago Food Pantry- helped package food, clean up and organize in a team environment
Volunteer for a community fundraiser that raised money for Katrina relief
Volunteer Animator at Calvary Church Naperville (2015)